Delivery Information
At Momehyo Cosmetics and Beauty, we strive to provide you with a seamless shopping experience from start to finish. Our goal is to get your skincare essentials to you quickly and safely, so you can start your beauty journey without delay.
Delivery Times
Domestic (Nigeria):
Orders are processed and dispatched within 1–2 business days. Delivery typically takes 3–5 business days depending on your location.International:
International deliveries can take anywhere from 7–14 business days depending on your location and local customs regulations. Shipping times may vary, and we will provide tracking information to keep you updated.
Shipping Rates
Domestic Shipping (Nigeria):
We offer flat-rate shipping within Nigeria, with the exact cost displayed at checkout based on your delivery address.International Shipping:
International shipping rates are calculated based on your location and the size/weight of your order. You will see the shipping cost during checkout before completing your order.
Order Tracking
Once your order is shipped, we will send you a tracking number so you can monitor its progress. You can track your delivery through the courier's website or by visiting our "Track My Order" page.
Packaging
We take great care in packaging your products to ensure they arrive in perfect condition. All our items are securely packed to avoid damage during transit.
Delivery Issues
If your order arrives damaged or if you experience any issues with delivery, please contact our customer service team within 7 days of receiving your order. We’ll resolve any problems promptly and to your satisfaction.
Free Shipping
Enjoy free shipping on orders over ₦100,000 within Nigeria. Free shipping is automatically applied at checkout for eligible orders.
Please Note:
- Deliveries are made during business hours (Monday to Friday).
- We do not ship on public holidays or weekends.
- Ensure that your delivery details are correct to avoid delays.
For any shipping inquiries or assistance, please contact our shipping team at admin@momehyo.com.ng.
If you have any questions about delivery or need additional help with your order, don’t hesitate to reach out to our customer service team at admin@momehyo.com.ng or call us at +2348189878003. We’re here to help!